Return and Refund Policy ---- Due to the nature of our products, Period.Shop cannot accept any product returns nor accept product exchanges or offer refunds. This includes on items that were never opened.
We can replace items if they are defective or damaged at arrival. We can replace items if you were sent the wrong product, wrong product size, or wrong product color than the product you ordered.
Replacement requests for defective or damaged at arrival products are considered and reviewed on a case by case basis, and are at the sole discretion of Period.Shop and its owners. If you are in need of a product replacement, we ask that you send visual proof and supporting evidence to our email at firstname.lastname@example.org. We will evaluate your request in a timely manner but be aware that we do not answer emails on weekends or holidays. Depending on where you live, the time it may take for your replaced product to reach you may vary.
Each brand uses different packaging methods, some brands have security seals on their packaging while others do not. All items carried and sold by Period.Shop come to us directly from the manufacturer or distributor.
Order Changes or Cancelations - Please review your sizes and address carefully!
Period.Shop ships every weekday, often within hours of the order being placed. For that reason not all order changes or cancelations can be honored. If you reach out after noticing a mistake you made during your order and it has already been shipped we are not able to send a replacement for you. Please know that we do our best to make changes or cancelations when we receive the request but it's not always possible. We check emails and messages each weekday beginning at around 9-10 am based on availability. We begin shipping orders as early as 7 am on weekdays. Emails and messages received over the weekend or holidays are addressed on the next workday. To reach Period.Shop about order questions please email email@example.com. Your message may not be seen if you send it to our social accounts.
Contact firstname.lastname@example.org for any issues with your order or questions about refunds or replacements.